Terms of Service

1. Agreement to Terms

By accessing and using www.the9plus.com (the "Website") and purchasing our digital products, you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and NINEPLUS COMMERCIAL LLC, a company organized in Colorado ("Company," "we," "our," or "us").

If you do not agree to these Terms, you must not access or use our Website or purchase our products.

2. Description of Services

NINEPLUS COMMERCIAL LLC provides digital educational workbooks for mathematics students preparing for A-Level, IB Diploma, and HKDSE examinations. All products are delivered electronically in PDF format via email immediately upon successful payment processing.

3. Account and Purchase Terms

3.1 Eligibility

You must be at least 18 years old or have parental/guardian consent to make purchases. By making a purchase, you represent that you meet these requirements.

3.2 Accurate Information

You agree to provide accurate, current, and complete information during the purchase process. You are responsible for maintaining the accuracy of your information.

3.3 Payment

All prices are listed in U.S. Dollars (USD). Payment is processed immediately upon order submission. We accept major credit cards (Visa, Mastercard, American Express, Discover) through secure payment processors.

4. Digital Product Delivery

Upon successful payment processing:

• You will receive an order confirmation email immediately
• A download link will be sent to your email address within 1 minute
• The download link remains active for 30 days
• You are responsible for downloading and saving the files within this period
• Lost or expired links can be resent upon request within 90 days of purchase

5. License and Intellectual Property

5.1 Limited License

Upon purchase, you are granted a non-exclusive, non-transferable, revocable license to use the digital workbook(s) for personal educational purposes only. This license does not constitute a sale of the product.

5.2 Restrictions

You agree NOT to:

• Share, distribute, or resell any purchased materials
• Upload or share files on file-sharing platforms, torrent sites, or public forums
• Make the materials available to others through any means
• Modify, adapt, or create derivative works
• Remove or alter any copyright notices or watermarks
• Use the materials for commercial purposes
• Print multiple copies for distribution

5.3 Copyright Protection

All content, including text, graphics, logos, and designs, is the exclusive property of NINEPLUS COMMERCIAL LLC and is protected by U.S. and international copyright laws. Unauthorized use, reproduction, or distribution may result in civil and criminal penalties.

6. Refund Policy

Our refund policy is outlined in detail on our Refund Policy page. In summary:

• Refunds are available within 7 days of purchase
• Refunds are ONLY granted if the product has NOT been downloaded or accessed
• Once downloaded, all sales are final
• Technical delivery issues will be resolved without requiring a refund

7. Prohibited Activities and Chargeback Abuse

7.1 Prohibited Conduct

You agree NOT to:

• Initiate chargebacks or payment disputes after successfully receiving digital products
• Make false claims to payment processors or credit card companies
• Purchase products with the intent to obtain a refund after use
• Engage in any fraudulent activity
• Violate any applicable laws or regulations

7.2 Consequences of Chargeback Abuse

Filing a chargeback for successfully delivered digital products without first contacting us is considered fraud. We will:

• Immediately revoke your license to use the materials
• Ban you from future purchases
• Report the incident to fraud prevention databases
• Pursue legal action to recover damages, costs, and fees
• Report fraudulent activity to relevant authorities

8. Disclaimers and Warranties

8.1 Educational Materials

Our workbooks are educational materials designed to supplement exam preparation. We make no guarantees regarding exam results, grades, or academic performance. Success depends on individual effort, study habits, and other factors beyond our control.

8.2 "As-Is" Basis

The Website and products are provided on an "as-is" and "as-available" basis. We make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

8.3 Accuracy of Content

While we strive for accuracy, we do not warrant that the materials are error-free or that they will meet your specific requirements. Mathematics education standards and exam syllabi may change over time.

9. Limitation of Liability

To the maximum extent permitted by law, NINEPLUS COMMERCIAL LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our products
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission
• Any bugs, viruses, or other harmful code
• Academic results or performance

Our total liability shall not exceed the amount you paid for the product in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless NINEPLUS COMMERCIAL LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your violation of these Terms or your use of our products.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our products shall be resolved in the state or federal courts located in Boulder County, Colorado. You consent to the exclusive jurisdiction of these courts.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Information

For questions about these Terms of Service, please contact us: